P.O. box# 2805
Niagara Falls NY 14302

We’re open Monday – Friday, 10 a.m. – 5:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

D Custom Print is happy to accept credit cards as payment for our products and services. We accept Visa, MasterCard, Discover, American Express, and check cards that are connected with one of the major credit card companies.

If you are using a pre-paid credit card, you will need to contact the issuing company to have your address added to the card as the billing address.

We do not accept cash, checks, money orders, or purchase orders.

To get an invoice or receipt for a product that you purchased, please follow the below instructions:

Log into your account Hover your mouse over your Sign In / Sign Up Click on Orders Next mouse over on your user name or get my account page then click on Orders and click View Order located in the Orders listing. If you have any questions about your order, please contact our customer support team for assistance.

D Custom Print offers discounts in the form of coupons and sales.

Coupons can frequently be found on our website and through email newsletters.

Enter coupons at checkout in the “Coupon Code” area. Coupons cannot be combined with sale prices. From time to time,

D Custom Print will offer products at sale prices. These discounts are applied automatically when the product is added to your shopping cart.

D Custom Print offers various shipping methods to meet the estimated delivery date.

Shipping cost is calculated based on the types of items you order, the quantity, the estimated delivery date, and delivery location.

The most accurate way to verify shipping time and cost is to add items to your shopping cart and visit the checkout page.

Enter the shipping address to see the UPSP shipping delivery options to get it quick as possible.

D Custom Print offers a wide range of products that can be customized to suit your individual taste.

To personalize a product, simply click on the “Personalize” button on the product detail page, or quickly personalize the product on the listing of the product.

On the Personalize edit page, type your desired personalization into the proper design element like image text and shapes.

The preview of the design will update to show your personalized on the main screen.

When satisfied with the design, proceed to add into the cart.

If you wish to make changes to your customized design, select “Edit your personalized item” any time before the checkout

If you have any query regarding the customization, feel free to contact us by send us an email (info@dcustomprint.com) of fill the form on this screen for your require concern. 

Send us an email

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    If you have any questions or concerns, please don’t hesitate to contact us. We are always happy to help in any way we can and will do our best to resolve any issues you may be having.

    Thank you for your interest in our products and services.